Terms of services

A - PRIVACY POLICY

  1. Information We Collect When you visit the Khiara website, we may collect the following information:

Personal Identification Information: Name, email address, address, phone number, and any other information you provide when making a purchase or contacting us.

Browsing Information: Data about your device, such as IP address, browser type, pages visited, and time spent on the site, to improve your experience and for analytical purposes.

Cookies: We use cookies to personalize your experience, save preferences, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

  1. How We Use Your Information The information we collect may be used for:

  • Processing and completing your orders.

  • Communicating with you about the status of your orders and responding to your inquiries.

  • Improving our website, products, and services.

  • Sending communications about new arrivals, promotions, or events, if you have consented to receive such information.

  1. Sharing Information We do not share your personal data with third parties except when necessary to:

  • Process orders (e.g., shipping carriers and payment platforms).

  • Comply with legal obligations.

  1. Information Security We implement security measures to protect your data from unauthorized access, loss, alteration, or disclosure.

  2. Data Retention Your information will only be stored for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.

  3. Your Rights You can, at any time:

  • Access, correct, or update your data.

  • Request the deletion of your data, unless there are legal obligations requiring its retention.

  • Withdraw your consent for marketing communications.

To exercise any of these rights, please contact us via email at the address below.

  1. Changes to Privacy Policy We reserve the right to update this Privacy Policy as needed. All changes will be posted on this page and will take effect immediately upon publication.

  2. Contact For any questions related to this Privacy Policy, you can contact us at: info@maisonkhiara.com

B - TERMS AND CONDITIONS OF USE

  1. Acceptance of Terms By accessing and using the Khiara website, you agree to comply with these Terms and Conditions. If you do not agree with any part, you should cease using the website.

If you are under 18 years old, you must obtain permission from your legal guardians to use the website and make purchases.

  1. Use of the Website The Khiara website is for personal, non-commercial use only. You may not use the site for fraudulent purposes or in any way that could harm its operation.

We reserve the right to suspend or cancel access to users who violate these terms.

  1. Intellectual Property All content on the website, including texts, images, logos, and videos, are the property of Khiara or its licensors. You may not copy, modify, distribute, or use any content without prior written permission.

  2. User Account If you create an account on the website, you are responsible for providing accurate information and maintaining the security of your login details. Any activity carried out on your account is your responsibility.

We reserve the right to suspend or close accounts that violate these terms or are used improperly.

  1. Purchases and Payments By making a purchase, you agree to provide accurate payment information. We accept the payment methods indicated on the website.

Prices are subject to change without prior notice.

We may refuse or cancel orders in cases of suspected fraud.

Shipping costs and delivery times will be indicated at the time of purchase.

  1. Returns and Refunds If you are not satisfied with your purchase, please refer to our Return Policy available on the website.

  2. Limitation of Liability The Khiara website is provided "as is," without express or implied warranties. We are not responsible for:

  • Interruptions or errors in the operation of the website.

  • Damages resulting from the use or inability to use the website.

  • Losses resulting from unauthorized access to your account.

  1. Changes to Terms and Conditions We may update these Terms and Conditions at any time. Any changes will take effect upon their publication on the website.

  2. Applicable Law and Jurisdiction These Terms and Conditions are governed by Portuguese law. Any disputes will be submitted to the exclusive jurisdiction of Portuguese courts.

  3. Contact If you have any questions about these Terms and Conditions, please contact us at: info@maisonkhiara.com

    Activity registration number: 219 132 020                                                                               

    Avenida do Rio 88, 4730-086, Vila Verde